2026 Year In Review:Now Available

Jobs at PsychAssist.AI

We build AI infrastructure for assessment psychologists. Below are recent high-impact roles that are currently filled. Click any role to expand details.

Application method: team@psychassist.ai
FILLEDTOP ROLE

Customer Success Engineer

PsychAssist.AI | Kalamazoo, Michigan, United States (On-site)

$63,000 - $86,000 + medical benefits + growth opportunitiesView details

Role Description

PsychAssist.AI provides AI software that streamlines psychological assessment workflows from intake through report delivery while preserving each clinician’s professional voice.

This role is full-time and on-site in Kalamazoo, MI. You will be the technical bridge between our product and customer outcomes, helping practices implement, troubleshoot, and optimize PsychAssist in real clinical environments.

Own implementation and technical support for assessment psychologists so clinics launch quickly, stay secure, and get measurable value from PsychAssist.

Quick Facts

  • Company: PsychAssist.AI
  • Status: Filled
  • Employment: Full-time
  • Location: Kalamazoo, MI (On-site)
  • Apply: team@psychassist.ai

Responsibilities

  • Lead customer onboarding, setup, and rollout plans with clear technical milestones.
  • Diagnose and resolve product and workflow issues across data intake, assessment execution, and report delivery.
  • Partner with clinicians to translate workflow requirements into practical product configurations.
  • Support customer-facing security hygiene and best practices aligned with healthcare expectations.
  • Document recurring technical patterns and feed product insights back to engineering.

Qualifications

  • Technical support and troubleshooting expertise in SaaS environments.
  • Strong customer support instincts and clear, confident communication.
  • Working knowledge of cybersecurity and network security principles.
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
  • Familiarity with healthcare technology, clinical tooling, or compliance-sensitive platforms is a strong plus.
  • Proactive, systems-minded, and committed to customer success outcomes.
FILLED

Clinical AI Implementation Specialist

PsychAssist.AI | Kalamazoo, Michigan, United States (On-site)

$74,000 - $102,000 + medical benefits + growth opportunitiesView details

Role Description

This role sits at the intersection of product implementation, clinician enablement, and operational excellence.

You will help customers configure PsychAssist so it mirrors real-world assessment workflows and drives faster, higher-quality report turnaround.

Guide assessment practices through AI workflow design, from intake logic and test battery setup to report output quality and adoption.

Quick Facts

  • Company: PsychAssist.AI
  • Status: Filled
  • Employment: Full-time
  • Location: Kalamazoo, MI (On-site)
  • Apply: team@psychassist.ai

Responsibilities

  • Design and lead implementation playbooks for new clinics and enterprise customers.
  • Configure services, templates, and report standards around each practice model.
  • Run optimization sessions to improve workflow throughput and documentation consistency.
  • Build reusable implementation documentation and internal training assets.
  • Partner with customer success and product to scale high-impact onboarding patterns.

Qualifications

  • Experience in healthcare SaaS implementation, solution engineering, or workflow consulting.
  • Ability to map complex professional workflows into structured software processes.
  • Strong communication with both technical and non-technical stakeholders.
  • Comfort navigating ambiguity in fast-moving startup environments.
  • Background in behavioral health, clinical operations, or regulated software is a plus.
FILLED

AI Quality & Safety Analyst (Clinical Documentation)

PsychAssist.AI | Kalamazoo, Michigan, United States (On-site)

$78,000 - $109,000 + medical benefits + growth opportunitiesView details

Role Description

PsychAssist depends on trustworthy, context-aware AI outputs in real clinical workflows.

You will help ensure generated documentation is consistent, clinically useful, and aligned with platform quality standards.

Strengthen output quality and safety for clinical documentation by validating AI behavior, finding edge cases, and improving evaluation frameworks.

Quick Facts

  • Company: PsychAssist.AI
  • Status: Filled
  • Employment: Full-time
  • Location: Kalamazoo, MI (On-site)
  • Apply: team@psychassist.ai

Responsibilities

  • Define quality review workflows for AI-generated clinical documentation.
  • Analyze output failure modes and propose measurable remediation strategies.
  • Build and maintain benchmark sets and acceptance criteria for new features.
  • Collaborate with engineering to improve reliability, traceability, and guardrails.
  • Contribute to internal standards for safe AI usage in healthcare settings.

Qualifications

  • Experience with QA, model evaluation, or trust-and-safety for AI products.
  • Strong analytical writing and pattern recognition skills.
  • Comfort working with ambiguous edge cases and nuanced content quality criteria.
  • Ability to communicate clear recommendations from qualitative and quantitative findings.
  • Healthcare, clinical documentation, or health-tech QA experience is a plus.
FILLED

Health-Tech Solutions Engineer

PsychAssist.AI | Kalamazoo, Michigan, United States (On-site)

$82,000 - $118,000 + medical benefits + growth opportunitiesView details

Role Description

You will partner with go-to-market and product teams to translate customer pain points into confident technical solutions.

This role is ideal for someone who can combine product depth, workflow fluency, and customer-facing communication.

Own technical discovery and solution design for high-fit practices, helping prospects understand how PsychAssist maps into their assessment operations.

Quick Facts

  • Company: PsychAssist.AI
  • Status: Filled
  • Employment: Full-time
  • Location: Kalamazoo, MI (On-site)
  • Apply: team@psychassist.ai

Responsibilities

  • Lead technical discovery calls and map customer workflow requirements.
  • Design solution proposals for implementation scope, data flow, and rollout sequencing.
  • Support pilots and proof-of-value engagements with clear success criteria.
  • Create reusable technical collateral for recurring customer use cases.
  • Provide structured feedback to product and engineering from field learnings.

Qualifications

  • Experience in solutions engineering, sales engineering, or technical consulting for SaaS.
  • Strong systems thinking and ability to simplify complex workflows.
  • Excellent communication and presentation skills.
  • Bias toward execution and ownership in cross-functional environments.
  • Experience in health-tech, clinical software, or compliance-heavy products is a plus.

Interested in future openings?

We review strong candidates proactively for future hiring cycles in customer success, implementation, and AI quality.

Send Resume to team@psychassist.ai